Shipping Policy

At Garsons (operated by Platina Overseas LLC), we are committed to delivering your orders in a timely, safe, and efficient manner. This Shipping Policy outlines the terms and conditions regarding the shipping and delivery of products purchased through our website https://thegarsons.com 

1. Processing Time

  • Order Processing: Orders are typically processed within 1–3 business days after payment is confirmed (excluding weekends and holidays).

  • Order Verification: For security purposes, some orders may require additional verification before processing.

2. Shipping Methods & Delivery Time

We offer various shipping options at checkout. Estimated delivery times vary based on the shipping method and destination:

Shipping Method Estimated Delivery Time
Standard (Domestic - US) 5–10 business days
Expedited (Domestic - US) 2–4 business days
International Shipping 7–21 business days*

*International delivery times may vary depending on customs, local postal services, and location.

3. Shipping Rates

Shipping rates are calculated at checkout based on:

  • Shipping destination

  • Selected shipping method

  • Weight and dimensions of your order

Occasionally, we may offer free shipping promotions—check our homepage or promotional banners for current offers.

4. Tracking Your Order

Once your order has shipped, you will receive a confirmation email with tracking information. You can track your package using the link provided in the email.

If you do not receive a tracking number within 3 business days of placing your order, please contact us at info@thegarsons.com.

5. Delivery Issues

a. Delayed or Lost Packages

We are not liable for shipping delays caused by carriers or weather. If your package appears lost, contact us at info@thegarsons.com, and we will assist you in filing a claim with the carrier.

b. Incorrect Address

Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

c. Returned Packages

If a package is returned to us due to an incorrect address, refusal, or failed delivery attempt, we will contact you for a reshipment (additional shipping charges will apply).

7. Contact Us

If you have any questions or concerns regarding your shipment, feel free to reach out to us:

Platina Overseas LLC
Email: info@thegarsons.com
Phone: +1 646 934 8328
Address: 30 N Gould St. 47712, Sheridan, Wyoming - 82801